Privacy Policy

Who we are

This website is operated by MALIE VENTURES, LLC (“The Ark”, “we”), 1065 SW 8th St, Unit #520, Miami, FL 33130, United States. For anything relating to this policy, contact us at hello@thearkfurniture.com.

Information you provide to us

When you use the enquiry form, we collect your name, email address and message so we can respond to you. This is submitted through Web3Forms, a third-party form processor, and forwarded to us by email — we do not otherwise store submissions on our servers.

If you are a client with an order in progress, the order details shown on your private order page (name, destination, order specification) were provided directly to us when your order was placed, not collected through this website.

Cookies & local storage

We use your browser’s local storage for two purposes: to remember the pieces you have saved to your wishlist, and to remember your cookie preference. Neither is shared with third parties, and both stay on your device unless you clear your browser data.

With your consent, we also use the Meta Pixel to understand site traffic and measure the effectiveness of our marketing. Visitors in the EU, EEA and UK see a cookie banner and the pixel only loads if you accept; visitors elsewhere may have it load by default, and can still decline where the banner is shown. Meta processes this data under its own privacy policy.

Hosting & technical data

The website is hosted on Vercel, which, like most hosting providers, automatically logs standard technical information (such as IP address, browser type and access times) for security and performance purposes. We do not use this data for marketing.

How we use your information

We use the information above to respond to enquiries, process and fulfil orders, provide order updates, and — where you have consented — to understand how the website is used and improve it.

Sharing & international transfers

We do not sell your personal information. It is shared only with the service providers who help us run the website and our business — currently Web3Forms (enquiry forms), Vercel (hosting) and Meta (analytics, where consented) — each acting under their own privacy terms.

As we operate internationally, from the United States, with production in Indonesia and clients worldwide, your information may be processed in countries other than your own, including the United States.

How long we keep it

We keep enquiry and order information for as long as needed to respond to you, fulfil your order and meet our legal and accounting obligations, after which it is deleted or anonymised.

Your rights

Depending on where you are based, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw cookie consent at any time. To exercise any of these, contact hello@thearkfurniture.com and we will respond promptly. If you are in the EU, EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

Children

This website is intended for businesses and adults, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time to reflect changes to the website or our practices; the version published here is the one in effect.